King's Business School has been using Charlesworth Author Services for approximately twelve months. We have received very positive feedback about the speed and quality of the service from our staff.
Colleagues have commented that the service has exceeded their expectations, offering more than basic copyediting by querying ambiguous statements and unclear passages. Authors have commented that the service is helpful even for native English speakers and that the quality of some papers was improved significantly because of the editing. We haven't tracked acceptance rates closely yet, but a few authors have told us that they think that the service played a role in getting their paper accepted.
The service has also been smooth administratively, with authors registering and uploading their papers independently (via a bespoke link) and Charlesworth invoicing King's on a monthly basis. I am confident in recommending Charlesworth to other institutions.
Head of Research Operations
King's Business School and The Dickson Poon School of Law